International Labour Organization (ILO) is a United Nations agency whose mandate is to advance social and economic justice through setting international labour standards. Founded in October 1919 under the League of Nations, it is the first and oldest specialised agency of the UN.
The ILO has 187 member states: 186 out of 193 UN member states plus the Cook Islands. It is headquartered in Geneva, Switzerland, with around 40 field offices around the world, and employs some 3,381 staff across 107 nations, of whom 1,698 work in technical cooperation programmes and projects.
We are recruiting to fill the position below;-
Job Title: Information Technology
Assistant – G5
Grade: G5
Vacancy no.: ABUJA/RB/GS/2022/02
Job ID: 8827
Department: RO-Africa
Organization Unit: CO-Abuja
Location: Abuja
Contract type: Fixed Term
The International Labour Organization Recruitment process for General Service positions is subject to local recruitment regulations and Article 4.3 of the ILO Staff Regulations.
The following are eligible to apply for International Labour Organization Recruitment:
ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
External candidates.
The International Labour Organization (ILO) values diversity among its staff. We welcome applications from qualified women and men, including those with disabilities. If you are unable to complete our online application form due to a disability, please send an email to ilojobs@ilo.org.
Organizational Setting;
This position is located in the Country Office Abuja.
Main Purpose;
As a team member, the incumbent provides a range of user support services in an effective, efficient and client - oriented manner. Work involves providing end user assistance, managing active directory (AD) objects, supporting and maintaining office equipment, organizing and maintaining shared drive data, supporting software deployment, and monitoring and supporting local area networks (LAN).
The incumbent performs the day-to-day work at a fully operational level and identifies and resolves a variety of recurring ICT issues, requiring the correct application of ICT - related rules, regulations, policies, procedures and guidelines.
The position provides support to higher level ICT staff in the Office. The position works under the supervision of […indicate title of the position]. Supervision received is focused on the timeliness of process execution and the quality of outputs. The incumbent works with a moderate degree of independence.
Work is reviewed for correctness in the application of Office - wide ICT standards. For non - routine issues, the incumbent is required to request and follow the technical instructions from more senior level ICT staff in the office.
Working Relationships;
Internal contacts are with staff and managers in field offices, project locations, regional office and headquarters to provide support and exchange information on processes and issues related to ICT service delivery in compliance with applicable standards. The incumbent regularly liaises with and seeks and receives guidance from the Senior IT Assistant/IT Officer in the office.
External contacts are primarily with ICT service providers to coordinate ICT services and with counterparts in United Nations (UN) agencies and other international organizations to seek or provide information on services or supplies and related costs.
Key Duties and Responsibilities;
Perform a range of ICT support functions related to software and hardware deployment, AD object management, LAN support, end - user support, and ensuring compliance with applicable standards.
Troubleshoot desktop and standard application -related problems (on -site and using remote support technologies) in compliance with established escalation procedures. Provide basic assistance and training to end users on how to solve common ICT issues and provide inputs into guidance documents as required.
Based on information provided by HR and/or responsible staff in the office, manage user accounts ensuring their timely creation, maintenance and end -dating in accordance with the contractual status of staff. Store and maintain user details in the AD and verify accuracy on a regular basis. Review and clean up unnecessary computer objects in the AD to ensure license compliance.
International Labour Organization Recruitment Minimum Requirements;
Education;
Completion of secondary school education.
Experience;
Minimum of five years of IT work experience in a range of support functions.
Languages;
Excellent command of an official language (English, French, Spanish) of the Organization. Working knowledge of another official language of the Organization or an official national language of the duty station.
International Labour Organization Recruitment Process;
Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.
Assessed candidates who will be considered as appoint able but not selected for this position can also be offered to be assigned on another temporary position at the same or at a lower grade provided that said candidates possesses the minimum qualifications for this position.
Application Deadline;
23 July 2022
Fraud Warning;
The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage.
Messages originating from a non ILO e-mail account – @ilo.org – should be disregarded.
In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.
For more information visit International Labour Organization Recruitment Portal
For more information please visit there official website
https://jobs.ilo.org/job/Abuja-Information-Technology-Assistant-G5/822185101/