Protection Officer – At Malteser International(Maiduguri/Jere And Konduga)
Malteser International is the international humanitarian relief agency of the Sovereign Order of Malta. For over 60 years we provide relief and recovery for people during and following conflicts and disasters around the world. Christian values and humanitarian principles form the foundations of our work. In over 30 countries in Africa, the Americas, Asia, Europe and the Middle East, we support people in need – regardless of their religion, origin or political convictions.
We have been working in Nigeria since 2017. In Northeast Nigeria and more specifically in Borno, Taraba and Adamawa States, MI is currently active in the WASH, Protection and FNSL sectors for saving and improving the lives of both the IDP/refugee populations as well as the host communities.
The WASH activities focus on improved access to safe water, sanitation, and hygiene which include NFI distribution, solarization of boreholes, rehabilitation of hand pumps, construction of latrines and hygiene promotion
Main Responsibilities:
- Ensure GBV survivors and those at risk of Gender Based Violence (GBV) are identified and receive individual support by ensuring standard tools and procedures are in place and adhered to by implementing partners while complying with the rules and regulations of Malteser International and donors.
- Manage, provide training and technical support, and build the capacity of the full case management team.
- Document all GBV cases and other related activities well and establish a good filing system.
- Contribute to regular internal and external donor reporting.
- Ensure continuous and effective liaison and coordination with target communities (IDPs and Host) as well as local and government authorities and other stakeholders on case management and offer referrals of cases where necessary.
- Monitor day-to-day activities in programmes to ensure best practices are adhered to in provision of GBV case management and psychosocial support services to survivors of gender-based violence by implementing partners.
- Follow up all referrals and track effective referrals. Liaise with relevant partners to procure services for cases by initiating communication with the concerned agencies for further assistant to the affected communities.
- Ensure proper protection monitoring activities informed by protection trends. Coordinate the entire protection monitoring exercise, analyze and compile report and liaise with the protection manager for technical support with graphs, visuals and analysis of different dashboards regularly at LGA level
- Prepare and compile weekly, monthly reports on project activities on a timely manner and share this with the line manager.
- Ensure all data protection and other protection policies are followed including IPA review and case conferencing using appropriate tools and platforms
- Responsible for co-ordination and liaising between Malteser International and local partners/other agencies/local government/local communities/displaced community, as regards Malteser International Protection programme
- Represent Malteser International at the stakeholders meeting as necessary e.g. Gender Based Violence Working Group Meeting, NGO Forums etc.
General conduct:
- Maintain a “client-friendly” atmosphere that is non-judgemental and supportive of beneficiaries regardless of their background, with special attention for respect of medical confidentiality.
- Participate in office work with colleagues as a good team player.
- Be an active role model towards the target population, by adhering to a healthy personal behavior and lifestyle.
- Maintain a non-judgmental and supportive attitude towards colleagues and beneficiaries regardless of their background, political affiliation, or religion.
- Take responsibility in representing Malteser International towards the local population, authorities and other (I)NGOs
- Adhere and respect Malteser International guidelines and codes.
- Carry out additional tasks as required by supervisor.
Required Qualifications, Competencies, Knowledge, and Experience
- University Degree in Social Sciences or related field with minimum of 3 years relevant professional experience in Protection sector (including at least one year in a supervisory role)
- Strong technical knowledge in general protection and GBV programming (i.e., protection monitoring, case management, psychosocial support activities)
- Strong report writing, planning and organizational skills.
Competencies:
- Due to the nature of the job location (our area of intervention), knowledge of beneficiary languages (Hausa and Kanuri) is a must.
- Commitment to accuracy and attention to detail.
- Ability to plan, balance and cope with competing priorities.
- Good standard of IT including proficiency in using MS Office, especially Excel spreadsheets.
- Ability to manage teams, and initiate and organize work.
- Ability to establish priorities in a time-sensitive environment and meet deadlines.
- Excellent communication, interpersonal and organizational skills.
- Ability to work in a team-oriented environment while maintaining an individual workload.
- Logical and flexible approach to solving problems, especially when working under pressure.
- Good English skills (speaking and writing)
How to apply:
If you are interested in this position, please kindly send your CV and cover letter as a single PDF file latest by Wednesday, 19th February 2025.
hr.nigeria@malteser-international.org
The email subject should capture the title of the position and location.
Note: Suitable candidates may be contacted before the application deadline.
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