Opay is Recruiting in Nigeria Nationwide - Apply Now - NAIJA STICK

Opay is Recruiting in Nigeria Nationwide - Apply Now 

Apply for Cards Operations Manager at Opay 

OPay is a mobile money platform operated by OPay Digital Services Limited and licensed by the Central Bank of Nigeria. 

Launched in June 2018, the company has spread its services across all 36 states in Nigeria with over 500,000 mobile money merchants. 

• We are more than a payment company. We believe everyone should be able to enjoy financial and social inclusion, without regard for physical borders, boundaries, or even social status.
• OPay is a one-stop mobile-based platform for payment and other important services in your everyday life. Millions of users rely on OPay every day to send and receive money, and pay bills.

We are currently recruiting suitable and qualified candidates to fill the role below:

Role: Card Operations Manager

Department: Apps & Cards

Location: Lagos - Ikeja (Onsite)

Summary:

OPay is seeking a highly organized and experienced Card Operations Manager to oversee all aspects of our card operations. 

• The ideal candidate will possess a strong understanding of card processing, vendor management, and team leadership. 
• This role requires meticulous attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities:   

Card File Management:

Handle and supervise card file generation for upload to Interswitch.

• Update and closely track online card file updates with Interswitch.
• Record, update, and monitor card file updates with card personalization companies.

Team Leadership & Supervision:

Supervise a telesales team on daily job activities related to customer engagements.

Supervise a Card Logistics team on daily job activities concerning OPay card distribution to Agents and Consumers.

• Supervise monthly payroll processing and submission to approving departments.

Vendor & Partner Relationship Management:

Manage relationships with vendors, including card personalization companies and card logistics companies.

• Maintain strong relationships with the Interswitch Card Operations Team.
• Foster and maintain relationships with the Verve Card Business Team.
• Manage other vendor relationships as needed.

Inventory & Audit:

• Conduct monthly card inventory audit exercises with card personalization companies.
• Perform monthly physical visitations to production plants of card personalization companies for physical card counts.

Process Optimization:

Ensure all card operations processes are efficient and compliant.

Identify and implement process improvements to enhance operational effectiveness.

Reporting:

Generate regular reports on card operations performance and key metrics.

Qualifications:

Bachelor's degree in Business Administration, Finance, or a related field.

• Minimum of 3 - 5 years of experience in card operations, preferably within the fintech or banking industry. 
• Strong understanding of card processing and payment systems (Interswitch, Verve, etc.).
• Proven experience in vendor management and relationship building.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).   
• Exceptional attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Experience with logistics management is a plus.

How to Apply 

Interesting applicant can apply via this link:

Apply Now 

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